Terms & Conditions
When providing names and phone numbers for custom pieces, it is the customers responsibility to provide this correctly, as no refunds will be given on these items, since we can not resell them.
It is the customers responsibility to follow the instructions when measuring a pets neck for the collar. Please make sure you do follow the instructions, and never have a collar that is too tight. Any questions, PLEASE ASK.
Because fabrics are re-purposed, colors will vary a bit. Pet bags are made with re-purposed denim jeans, so different parts of the jeans are used. This helps make them unique. The wood frames, as well as the brushes may vary a bit, but are always of equal value.
Crystals used are genuine Swarovski® crystals and can ever so slightly vary in color a bit.
With pet toys, always monitor your pet when at play. This is your responsibility. We have gone to great lengths to source materials that are as safe as possible, but we are not in your home, and some pets chew harder than others, and some dogs like to swallow everything. Play safe.
At times items will be back ordered because of availability of materials. Because we choose to source natural, organic, when available, and primarily USA sourced materials, our vendors can be out of stock, or back ordered themselves.